![]() "Microsoft Agents" work for Microsoft Support. "Independent Advisors" work for contractors hired by Microsoft. One of the first things to try when a Mac won’t load into macOS is to simply boot into Safe Mode. For older MacBook models, a degraded battery could cause problems that make it appear like it won’t boot. I am an unpaid volunteer and do not work for Microsoft. For desktop Macs, a cable may have come unplugged. If you reply with that information, we can give you more specific suggestions. The dialog will tell you which license type you currently have. Go to the Word menuĪnd choose About Word. You can find this information by opening an Office app, such as Microsoft Word. The steps to take depend on your subscription type. One option would be to completely remove Office from the old Mac and then reinstall it on your new one. You can always use Apple Migration Assistant to migrate Office from an old Mac to a new one.Īs Bob pointed out, we don't know what license type you have or whether or not you want to keep your old version of Office running. Hold these keys down until your MacBook’s screen goes blank and the computer restarts itself. ![]() To force a restart your MacBook, you need to press and hold down the Command () button, the Control (Ctrl) key, and the power button at the same time. You didn't give us enough detail about what you have and where you want to go. How do you hard reset a MacBook pro How to Hard Reset MacBook, MacBook Air, or MacBook Pro. Yoga is jumping to all sorts of conclusions about your setup, but Bob was on the money.
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